Terms and Conditions
MAX MACHINING LLC
MASTER TERMS AND CONDITIONS OF SALE, SERVICE, WEBSITE USE, AND ONLINE ORDERS
Effective Date: April 27, 2026
Company: Max Machining LLC
Address: 500 Emlen Way, Telford, PA 18969
Website: www.maxmachining.com
Email: info@maxmachining.com
Phone: 215-608-4595
IMPORTANT NOTICE
These Master Terms and Conditions of Sale, Service, Website Use, and Online Orders (the “Terms”) govern all quotations, estimates, sales orders, purchase orders, online orders, website requests, customer portals, machining services, fabrication services, finishing coordination, shipments, and related transactions involving Max Machining LLC (“Max Machining,” “Seller,” “we,” “us,” or “our”) and any customer, buyer, user, purchaser, requester, or recipient of goods or services (“Buyer,” “Customer,” “you,” or “your”).
These Terms are intended to apply to business-to-business commercial manufacturing transactions, including but not limited to CNC machining, CNC turning, sheet metal fabrication, fiber laser cutting, forming, bending, deburring, laser marking, inspection services, finishing coordination, outside processing coordination, prototyping, short-run production, repeat production, online RFQ submissions, and custom manufactured goods.
These Terms replace and supersede any prior terms, website terms, quote terms, email terms, payment terms, shipping terms, or other commercial terms previously issued by Max Machining unless a separate written agreement is signed by an authorized officer of Max Machining.
1. ACCEPTANCE OF TERMS; GOVERNING TERMS; BATTLE OF FORMS
1.1 Acceptance by Customer. Customer’s submission of a purchase order, acceptance of a quotation, approval of a sales order, payment of an invoice or deposit, upload of a file for quote or production, written or electronic authorization to proceed, use of any online ordering or RFQ portal, acceptance of delivery, or other instruction to begin work constitutes Customer’s full acceptance of these Terms.
1.2 Exclusive Governing Terms. These Terms, together with the applicable Max Machining quotation, sales order, invoice, written scope of work, or written order acknowledgment, form the entire agreement governing the transaction unless a separate written agreement is signed by an authorized officer of Max Machining.
1.3 Rejection of Customer Terms. Max Machining expressly rejects all additional, inconsistent, conflicting, or different terms contained in any Customer purchase order, request for quote, supplier portal, contract flow-down, email, purchase specification, acknowledgment, or other document unless Max Machining expressly accepts such terms in a written agreement signed by an authorized officer of Max Machining. Max Machining’s performance, shipment, or acceptance of payment shall not constitute acceptance of any Customer terms.
1.4 No Implied Modification. No course of dealing, prior transaction, industry practice, trade usage, verbal statement, email exchange, or performance by Max Machining shall modify these Terms unless expressly agreed in writing by an authorized officer of Max Machining.
1.5 Electronic Acceptance. Electronic acceptance, click acceptance, email authorization, portal approval, online checkout, digital signature, or written instruction to proceed shall be binding and enforceable to the fullest extent permitted by law.
2. QUOTATIONS, PRICING, TAXES, AND CHANGES
2.1 Quotations. All quotations are estimates based on the information, drawings, CAD files, specifications, quantities, materials, lead times, finishes, inspection requirements, and assumptions available to Max Machining at the time of quotation. Unless otherwise stated in writing, quotations are subject to revision or withdrawal at any time prior to Max Machining’s written acceptance of Customer’s order.
2.2 Pricing Assumptions. Quoted prices are based on the supplied design, revision level, quantity, material, tolerance requirements, finishing requirements, inspection requirements, shipping assumptions, packaging assumptions, and lead time assumptions existing at the time of quote. Any change may result in revised pricing, revised delivery timing, additional charges, or cancellation of the quote.
2.3 Taxes. Prices are exclusive of all sales, use, excise, value-added, occupational, municipal, federal, state, local, customs, import, export, or similar taxes, duties, charges, tariffs, or assessments unless expressly stated otherwise in writing. Customer is responsible for all applicable taxes and charges unless Customer provides a valid exemption certificate acceptable to Max Machining.
2.4 Material and Outside Processing Surcharges. Max Machining may revise pricing to account for increases in raw material costs, tariffs, freight costs, outside processing costs, coating costs, plating costs, finishing costs, subcontractor charges, energy costs, expedited procurement costs, or other cost increases outside Max Machining’s reasonable control.
2.5 Expedited Orders. Expedited orders, rush requests, schedule changes, interrupted production, priority scheduling, overtime, special handling, or customer-requested delivery acceleration may be subject to additional charges.
2.6 Minimum Order Charges. Max Machining may apply minimum order charges, setup charges, engineering review charges, programming charges, material minimums, inspection charges, packaging charges, finishing coordination charges, or administrative charges as applicable.
2.7 Clerical or Quotation Errors. Max Machining reserves the right to correct typographical, mathematical, clerical, system, website, or quoting errors at any time prior to final shipment.
3. PAYMENT TERMS; DEPOSITS; CREDIT; COLLECTIONS; CHARGEBACKS
3.1 Payment Terms. Payment terms shall be as stated on Max Machining’s quotation, sales order, invoice, or written order acknowledgment. If no payment terms are stated, payment is due upon receipt of invoice.
3.2 First-Time Customers. Unless otherwise approved in writing, first-time customers may be required to pay in full, or pay a deposit, before engineering review, material purchase, programming, production scheduling, manufacturing, finishing, or shipment.
3.3 Deposits. Deposits, retainers, engineering fees, programming fees, setup fees, and advance payments are nonrefundable once Max Machining begins engineering review, quoting refinement, programming, material procurement, outside processing coordination, production scheduling, tooling preparation, fixture preparation, or manufacturing.
3.4 Credit Terms. Credit terms, including Net 15, Net 30, Net 60, or other credit arrangements, are subject to approval by Max Machining and may be changed, suspended, reduced, or revoked at any time based on Customer’s payment history, financial condition, credit risk, order size, order type, or other circumstances.
3.5 Suspension of Work. If Customer fails to make any payment when due, Max Machining may suspend production, withhold shipment, stop work, cancel open orders, delay future shipments, revoke credit, require advance payment, or apply payments to any outstanding balance in Max Machining’s discretion.
3.6 Late Charges. Delinquent amounts may accrue finance charges at the rate of 1.5% per month, 18% per annum, or the maximum amount permitted by law, whichever is lower.
3.7 Collections and Attorney Fees. Customer shall be responsible for all costs of collection, including reasonable attorney fees, court costs, filing fees, collection agency fees, expert fees, administrative costs, and expenses incurred by Max Machining in collecting unpaid amounts or enforcing these Terms.
3.8 No Setoff. Customer may not withhold, offset, deduct, charge back, or reduce payment based on any disputed claim, alleged defect, delay, warranty issue, counterclaim, or third-party claim without Max Machining’s prior written consent.
3.9 Chargebacks and Payment Reversals. Any credit card chargeback, ACH reversal, disputed payment, unauthorized payment reversal, or similar reversal after Max Machining has begun work shall constitute a payment default. Customer shall reimburse Max Machining for the reversed amount, associated fees, collection costs, attorney fees, and any related damages.
3.10 Ownership Until Payment. To the fullest extent permitted by law, Max Machining retains a security interest in goods, work-in-process, materials, tooling, fixtures, documents, and finished goods until full payment is received. Customer authorizes Max Machining to take commercially reasonable steps to protect its rights in unpaid goods.
4. PRODUCTION SCHEDULING; LEAD TIMES; DELAYS; FORCE MAJEURE
4.1 Approximate Lead Times. Lead times, delivery dates, ship dates, completion dates, production dates, and schedule estimates are approximate only and are not guaranteed unless expressly stated in a separate written agreement signed by an authorized officer of Max Machining.
4.2 Commencement of Lead Time. Unless otherwise stated in writing, lead time begins only after Max Machining receives all required items, including approved drawings, CAD files, purchase order, deposit or payment, material, inspection requirements, finish specifications, revision confirmations, export/ITAR information if applicable, and any other required Customer input.
4.3 Customer-Caused Delays. Customer delays, incomplete files, conflicting drawings, missing specifications, late approvals, delayed payment, material delays, revision changes, finish changes, inspection changes, or failure to respond promptly may extend lead times and may result in additional charges.
4.4 No Liability for Delay. Max Machining shall not be liable for damages arising from delay, including but not limited to lost profits, lost production, line shutdown, liquidated damages, missed customer deadlines, expediting costs, field costs, penalties, or consequential damages.
4.5 Force Majeure. Max Machining shall not be liable for delay, failure to perform, partial performance, or increased cost caused by events beyond its reasonable control, including but not limited to raw material shortage, supplier delay, subcontractor delay, coating or finishing delay, transportation delay, labor shortage, machine breakdown, power outage, tooling failure, fire, flood, severe weather, accident, government action, war, terrorism, cyber incident, epidemic, pandemic, strike, embargo, tariff change, import/export restriction, act of God, or other events beyond Max Machining’s reasonable control.
4.6 Allocation of Capacity. In the event of capacity limitations, material shortages, labor constraints, machine availability issues, or supply constraints, Max Machining may allocate available production capacity, material, or shipment priority among customers in a commercially reasonable manner.
5. SHIPPING; DELIVERY; RISK OF LOSS; PACKAGING
5.1 FOB Origin. Unless otherwise stated in writing, all goods are sold FOB Origin, Max Machining’s facility or other place of manufacture. Title and risk of loss pass to Customer upon delivery of goods to the carrier, common carrier, freight company, courier, Customer-designated carrier, or Customer pickup representative.
5.2 Carrier Selection. Max Machining may select the carrier and shipping method unless Customer provides written shipping instructions accepted by Max Machining before shipment.
5.3 Transit Claims. Customer is responsible for filing and pursuing claims for loss, damage, delay, or shortage occurring in transit after goods are delivered to the carrier.
5.4 Early Shipments. Max Machining may ship goods earlier than the estimated ship date unless Customer expressly states in writing, before order acceptance, that early shipment is prohibited.
5.5 Partial Shipments. Max Machining may make partial shipments and issue partial invoices unless otherwise agreed in writing.
5.6 Packaging. Standard commercial packaging will be used unless special packaging is specified and quoted. Special packaging, export packaging, protective wrapping, individual bagging, labeling, barcoding, corrosion protection, crate packaging, or customer-specific packaging may result in additional charges.
5.7 Storage. If Customer delays shipment, refuses delivery, fails to provide shipping instructions, fails to pay, or otherwise prevents shipment, Max Machining may store goods at Customer’s risk and expense and invoice Customer for storage, handling, insurance, administrative costs, and related expenses.
6. CUSTOMER DRAWINGS, CAD FILES, SPECIFICATIONS, AND DESIGN RESPONSIBILITY
6.1 Customer Responsibility for Design. Customer is solely responsible for the accuracy, completeness, suitability, legality, manufacturability, fit, form, function, assembly performance, end-use performance, safety, regulatory compliance, and intellectual property clearance of all drawings, CAD files, models, specifications, material callouts, tolerances, GD&T, finishing requirements, revision levels, and other information supplied to Max Machining.
6.2 Manufacturing to Supplied Data. Max Machining manufactures goods based on Customer-supplied information and does not assume responsibility for Customer’s engineering design, product function, application suitability, performance requirements, load requirements, regulatory requirements, certification requirements, or downstream use unless expressly agreed in a written engineering agreement signed by Max Machining.
6.3 No Engineering Certification. Unless separately quoted and expressly agreed in writing, Max Machining does not provide engineering validation, product design approval, design-for-failure analysis, regulatory certification, safety certification, finite element analysis, material certification beyond supplied mill certifications, or end-use approval.
6.4 Conflicting Documents. If Customer provides conflicting information, including conflict between a drawing and CAD model, Max Machining may rely on any commercially reasonable interpretation, may request clarification, may place the order on hold, or may treat the digital model as controlling when the quotation or order process is model-based. Customer remains responsible for all ambiguity and revision control.
6.5 Revision Control. Customer is solely responsible for ensuring that Max Machining receives the correct revision level before quoting, programming, production, inspection, and shipment. Max Machining is not responsible for obsolete drawings, superseded files, missing revision changes, verbal revision changes, or Customer failure to communicate updated requirements in writing.
6.6 DFM Feedback. Any design-for-manufacturing suggestion, manufacturability comment, tolerance recommendation, finish comment, or production suggestion by Max Machining is advisory only and does not transfer design responsibility to Max Machining unless expressly agreed in writing.
6.7 Customer Approval. Customer approval of drawings, models, quotes, samples, first articles, prototypes, inspection plans, or production orders constitutes authorization to proceed and acceptance of the associated design assumptions.
7. CUSTOMER-SUPPLIED MATERIAL, COMPONENTS, TOOLING, AND FIXTURES
7.1 Customer-Supplied Material. If Customer supplies material, components, inserts, hardware, fasteners, castings, forgings, blanks, extrusions, plates, tubes, bar stock, or other items, Customer is responsible for ensuring that all supplied items are conforming, properly identified, traceable, suitable, sufficient in quantity, and fit for the intended manufacturing process.
7.2 No Warranty for Supplied Material. Max Machining is not responsible for defects, shortages, hidden conditions, inclusions, voids, hardness variation, internal stress, warping, coating defects, plating defects, lamination, poor machinability, incorrect alloy, incorrect temper, contamination, or nonconformity in Customer-supplied material.
7.3 Scrap Risk. Unless otherwise expressly agreed in writing, risk of scrap, rework, yield loss, testing failure, or process loss related to Customer-supplied material remains with Customer. Customer is responsible for providing sufficient extra material to account for setup, testing, fixturing, kerf, workholding, process yield, and potential scrap.
7.4 Customer Tooling and Fixtures. Customer-supplied tooling, fixtures, gages, templates, or special equipment are used at Customer’s risk. Max Machining is not responsible for wear, breakage, calibration issues, suitability, or damage to Customer-supplied tooling except to the extent caused by Max Machining’s gross negligence or willful misconduct.
7.5 Storage of Customer Property. Customer property left at Max Machining’s facility may be subject to storage fees. Customer property not retrieved within a reasonable time after written notice may be disposed of, returned at Customer’s expense, or treated as abandoned to the fullest extent permitted by law.
8. MANUFACTURING TOLERANCES, FINISHES, COSMETICS, AND PROCESS LIMITATIONS
8.1 Applicable Standards. Unless specific tolerances, inspection levels, cosmetic standards, finish specifications, or quality requirements are expressly stated in the accepted quotation or written order acknowledgment, Max Machining’s standard commercial manufacturing practices and commercially reasonable shop tolerances shall apply.
8.2 Tight Tolerances. Tight tolerances, GD&T requirements, critical characteristics, positional tolerances, flatness, parallelism, perpendicularity, surface finish, thread requirements, press-fit requirements, and inspection requirements must be clearly identified before quotation. Additional charges may apply.
8.3 No Implied Cosmetic Standard. Unless a cosmetic specification is expressly quoted and accepted in writing, goods are supplied to a commercial industrial standard, not a cosmetic display standard. Minor tool marks, witness marks, fixture marks, handling marks, grain variation, heat tint, edge variation, deburr variation, laser edge marks, bend marks, and minor visual variation are not defects unless expressly prohibited in writing.
8.4 Laser Cutting and Sheet Metal Limitations. Customer acknowledges that laser cutting and sheet metal fabrication may involve kerf variation, heat affected zones, edge taper, micro-burrs, dross, oxide, witness marks, tab marks, bend radius variation, grain direction effects, springback, coating burn-off, slight distortion, and other process-related characteristics.
8.5 Machining Limitations. Customer acknowledges that CNC machining may involve tool marks, cutter witness marks, workholding marks, deburr variation, minor blend marks, radius limitations, corner radius limitations, thread relief limitations, tool access limitations, and surface finish limitations based on geometry, material, tooling, and process capability.
8.6 Finishing Variation. Customer acknowledges that anodizing, chem film, passivation, black oxide, zinc plating, nickel plating, gold plating, powder coating, bead blasting, tumbling, polishing, brushing, and other finishing processes may result in color variation, shade variation, gloss variation, texture variation, rack marks, contact marks, edge buildup, edge thinning, masking witness marks, thread buildup, and batch-to-batch variation. Such variation is not a defect unless a specific accepted written standard is provided and quoted.
8.7 Threaded Holes, Inserts, and Masking. Customer must specify thread protection, masking, plug requirements, coating exclusion zones, insert installation requirements, torque requirements, and post-finish inspection requirements before quotation. Unless specifically quoted, finishing processes may affect threads, holes, edges, and mating surfaces.
8.8 Customer Responsibility for Application. Customer is responsible for determining whether the specified material, process, finish, tolerance, and design are suitable for Customer’s intended application, environment, assembly, loading, corrosion exposure, electrical performance, thermal performance, regulatory requirements, and end use.
9. INSPECTION, ACCEPTANCE, CLAIMS, RETURNS, AND RMA
9.1 Customer Inspection Upon Receipt. Customer shall inspect all goods immediately upon receipt and before machining further, finishing further, assembling, installing, reselling, distributing, using, modifying, or delivering the goods to any third party.
9.2 Claim Deadline. Any claim for shortage, visible damage, nonconformity, dimensional issue, finish issue, cosmetic issue, documentation issue, or other defect must be submitted in writing within five (5) business days after receipt of goods. Claims not submitted within that period are waived to the fullest extent permitted by law.
9.3 Use Equals Acceptance. Customer’s use, installation, modification, assembly, resale, further processing, coating, plating, machining, distribution, or delivery of goods to a third party constitutes acceptance of the goods and waiver of claims that could have been discovered by reasonable inspection.
9.4 RMA Required. No goods may be returned without Max Machining’s prior written Return Material Authorization. Unauthorized returns may be refused, returned at Customer’s expense, or held pending disposition.
9.5 Seller Right to Inspect. Max Machining must be given a reasonable opportunity to inspect any alleged nonconforming goods before Customer repairs, modifies, scraps, reworks, returns, or disposes of the goods. Failure to preserve the goods for inspection may void any remedy.
9.6 Documentation Required. Customer must provide supporting documentation for any claim, including photographs, inspection results, measurement method, calibrated instrument information, drawing revision, purchase order, lot information, quantity affected, and description of the alleged issue.
9.7 No Third-Party Rework Without Approval. Customer may not charge Max Machining for sorting, rework, replacement, repair, expedited freight, inspection, labor, line downtime, field service, or third-party corrective action unless Max Machining expressly approves such charges in writing before they are incurred.
9.8 Exclusive Remedy. If Max Machining determines that goods are nonconforming and Customer has complied with these Terms, Max Machining’s sole obligation, at its option, shall be to repair the goods, replace the goods, rework the goods, provide a credit, or refund the purchase price paid for the affected goods.
10. CANCELLATION, STOP WORK, CHANGE ORDERS, AND WORK-IN-PROCESS RECOVERY
10.1 No Cancellation Without Consent. Customer may not cancel, suspend, defer, reschedule, or stop work on an accepted order without Max Machining’s written consent.
10.2 Cancellation Charges. If Max Machining agrees to cancellation, suspension, delay, or stop work, Customer shall pay all amounts incurred or committed through the date of cancellation, including completed goods, work-in-process, raw material, special material, outside processing, subcontractor charges, programming, engineering review, setup labor, tooling, fixturing, purchased components, reserved machine capacity, administrative costs, storage, restocking, disposal costs, and reasonable profit.
10.3 Completed or Near-Complete Work. Any work that is complete or can reasonably be completed within thirty (30) days after notice of cancellation may be completed, invoiced, and paid for in full.
10.4 Change Orders. Changes to quantity, material, finish, tolerances, inspection requirements, packaging, delivery timing, revision level, customer specifications, or scope of work may require revised pricing, revised lead time, additional charges, or cancellation of the prior quotation.
10.5 Reserved Machine Time. Customer acknowledges that accepted orders may require Max Machining to reserve machine time, labor, programming resources, and production capacity. Customer may be responsible for reasonable charges associated with lost or disrupted reserved capacity caused by Customer cancellation, delay, or change.
11. WARRANTY DISCLAIMER AND EXCLUSIVE REMEDY
11.1 Limited Manufacturing Warranty. Subject to these Terms, Max Machining warrants only that goods manufactured by Max Machining will materially conform to the specifications expressly accepted by Max Machining in writing, within the tolerances and requirements quoted and accepted for the order.
11.2 No Other Warranties. Except as expressly stated in these Terms, Max Machining disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, noninfringement, design suitability, end-use performance, corrosion resistance, coating performance, assembly fit, product safety, regulatory compliance, and suitability for Customer’s intended application.
11.3 No Warranty for Customer Design. Max Machining does not warrant that Customer’s design, drawing, CAD model, material selection, tolerance scheme, finish selection, or specifications are correct, complete, manufacturable, functional, safe, or suitable for Customer’s intended use.
11.4 No Warranty for Outside Processing Beyond Processor Warranty. For finishing, coating, plating, heat treating, anodizing, passivation, black oxide, powder coating, testing, or other outside processing not performed directly by Max Machining, any warranty is limited to the warranty, if any, provided by the outside processor.
11.5 Exclusive Remedy. Customer’s exclusive remedy for any nonconforming goods or services shall be repair, replacement, rework, credit, or refund of the purchase price paid for the affected goods, at Max Machining’s option.
12. LIMITATION OF LIABILITY
12.1 No Consequential Damages. To the maximum extent permitted by law, Max Machining shall not be liable for indirect, incidental, special, punitive, exemplary, liquidated, consequential, or downstream damages, including but not limited to lost profits, lost revenue, loss of use, production shutdown, line stoppage, labor charges, recall costs, field service costs, removal costs, installation costs, sorting costs, customer penalties, delay damages, business interruption, loss of goodwill, or claims by Customer’s customers.
12.2 Liability Cap. Max Machining’s total aggregate liability arising from or related to any quotation, order, goods, services, website use, file upload, shipment, delay, nonconformity, breach, negligence, warranty claim, or other claim shall not exceed the amount actually paid by Customer to Max Machining for the specific affected goods or services giving rise to the claim.
12.3 Essential Basis. Customer acknowledges that the pricing offered by Max Machining is based on the allocation of risk set forth in these Terms and that Max Machining would not provide goods or services at the quoted price without these limitations.
12.4 Application to All Claims. The limitations in these Terms apply regardless of the legal theory asserted, including contract, warranty, tort, negligence, strict liability, indemnity, contribution, statute, equity, or otherwise.
13. CUSTOMER INDEMNIFICATION; INTELLECTUAL PROPERTY; REGULATORY RESPONSIBILITY
13.1 Customer Indemnification. Customer shall defend, indemnify, and hold harmless Max Machining and its owners, officers, employees, agents, contractors, suppliers, and affiliates from and against all claims, damages, losses, liabilities, penalties, costs, and expenses, including attorney fees, arising out of or related to Customer’s drawings, CAD files, specifications, designs, instructions, material selections, end-use applications, regulatory requirements, intellectual property, supplied material, supplied components, or breach of these Terms.
13.2 Intellectual Property. Customer represents and warrants that it has all necessary rights, licenses, permissions, and authority to provide drawings, CAD files, models, designs, trademarks, part numbers, proprietary information, or other content to Max Machining for quotation, manufacturing, or related services.
13.3 IP Claims. Customer shall defend, indemnify, and hold harmless Max Machining against any claim that goods manufactured according to Customer’s designs, drawings, files, specifications, or instructions infringe any patent, copyright, trademark, trade secret, design right, proprietary right, or other intellectual property right.
13.4 Regulatory and Export Responsibility. Customer is responsible for notifying Max Machining in writing before quotation of any ITAR, EAR, DFARS, FAR, CMMC, cybersecurity, export control, defense, aerospace, medical, FDA, UL, RoHS, REACH, conflict minerals, domestic material, country-of-origin, or other regulatory requirement applicable to the order. Requirements not expressly accepted by Max Machining in writing are excluded.
13.5 Restricted Work. Max Machining reserves the right to reject, suspend, or cancel any order involving regulated, restricted, unsafe, unlawful, export-controlled, or compliance-sensitive work if required information is not provided or if Max Machining determines the order is not appropriate for acceptance.
14. CONFIDENTIALITY, CUSTOMER FILES, DATA, AND WEBSITE USE
14.1 Customer Files. Customer may submit files, drawings, models, prints, specifications, and other information for quotation or production. Customer authorizes Max Machining to use such information for quoting, manufacturing, purchasing, subcontracting, inspection, finishing coordination, shipping, recordkeeping, and related business purposes.
14.2 Confidential Information. Max Machining will use commercially reasonable efforts to protect confidential Customer information. Customer must clearly mark confidential or controlled information as such before submission and must notify Max Machining of any special handling requirements before quotation.
14.3 Third-Party Services. Customer acknowledges that Max Machining may use third-party software, quoting platforms, ERP systems, payment processors, shipping providers, cloud services, email services, subcontractors, and outside processors in connection with quoting, production, payment, shipment, and order fulfillment.
14.4 Website Use. Customer agrees not to misuse the website, interfere with website operation, attempt unauthorized access, upload malicious content, scrape data, reverse engineer systems, or use the website for unlawful purposes.
14.5 Website Estimates. Any online estimate, instant quote, website pricing, automated price, or portal output is subject to review, correction, and acceptance by Max Machining. Max Machining may reject, revise, or cancel any online quote or order due to file issues, pricing errors, manufacturability concerns, regulatory concerns, material availability, capacity, or other business reasons.
14.6 Electronic Communications. Customer consents to receive electronic communications from Max Machining, including quotes, invoices, order acknowledgments, notices, payment requests, shipping notices, and legal notices. Electronic communications satisfy any requirement that communications be in writing to the extent permitted by law.
15. WEBSITE INTELLECTUAL PROPERTY AND USER CONDUCT
15.1 Website Content. All website content, including text, graphics, logos, icons, images, layouts, designs, software, downloads, and compilations, is owned by or licensed to Max Machining and is protected by applicable intellectual property laws.
15.2 Limited License. Max Machining grants users a limited, revocable, nonexclusive, nontransferable license to access and use the website for legitimate business purposes related to evaluating or requesting Max Machining services.
15.3 Prohibited Use. Users may not copy, reproduce, modify, publish, distribute, sell, exploit, reverse engineer, interfere with, or misuse Max Machining website content or systems without written permission.
15.4 Third-Party Links. The website may contain links to third-party websites. Max Machining is not responsible for third-party content, privacy practices, security, availability, or accuracy.
15.5 Minors. The website is intended for business users and is not directed to children under thirteen (13). Max Machining does not knowingly collect personal information from children under thirteen.
16. GOVERNING LAW, VENUE, DISPUTE RESOLUTION, AND LIMITATION PERIOD
16.1 Governing Law. These Terms and all transactions with Max Machining shall be governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law rules.
16.2 Venue. Customer agrees that any lawsuit, action, or proceeding arising out of or relating to these Terms, any quotation, order, goods, services, payment, shipment, website use, or transaction with Max Machining shall be brought exclusively in the state or federal courts located in Pennsylvania, unless Max Machining elects another lawful venue for collection or enforcement purposes.
16.3 Arbitration Option. At Max Machining’s sole election, any dispute may be submitted to binding arbitration before a single neutral arbitrator under commercially reasonable arbitration rules. Judgment on any arbitration award may be entered in any court of competent jurisdiction. Max Machining may still pursue collection actions, injunctive relief, lien rights, or payment enforcement in court.
16.4 Class Action Waiver. To the maximum extent permitted by law, Customer and Max Machining agree that any claim shall be brought only on an individual basis and not as a class, collective, representative, private attorney general, or consolidated action.
16.5 Limitation Period. Any claim, lawsuit, arbitration, or proceeding by Customer against Max Machining must be commenced within one (1) year after the claim accrues, or the shortest period permitted by applicable law, whichever is longer if required by law. Any claim not brought within that period is waived.
16.6 Attorney Fees for Enforcement. In any action, arbitration, collection matter, or proceeding to enforce payment obligations or these Terms, Max Machining shall be entitled to recover its reasonable attorney fees, costs, and expenses if it prevails or obtains substantially the relief sought.
17. GENERAL PROVISIONS
17.1 Entire Agreement. These Terms, together with the applicable quotation, sales order, invoice, order acknowledgment, or written scope accepted by Max Machining, constitute the entire agreement between the parties regarding the applicable transaction.
17.2 Severability. If any provision of these Terms is held invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it enforceable.
17.3 No Waiver. Max Machining’s failure to enforce any provision shall not constitute a waiver of that provision or any other provision.
17.4 Assignment. Customer may not assign any order, rights, or obligations without Max Machining’s prior written consent. Max Machining may assign its right to payment or delegate performance to affiliates, suppliers, subcontractors, or service providers as commercially reasonable.
17.5 Notices. Notices to Max Machining must be sent in writing to Max Machining LLC, 500 Emlen Way, Telford, PA 18969, or to another address designated by Max Machining in writing.
17.6 Survival. Provisions regarding payment, collections, ownership, limitation of liability, warranty disclaimer, indemnification, intellectual property, confidentiality, governing law, venue, dispute resolution, and claim limitation shall survive completion, cancellation, termination, or shipment.
17.7 Language. These Terms and related documents shall be interpreted in English.
18. CONTACT INFORMATION
Questions regarding these Terms may be directed to:
Max Machining LLC
500 Emlen Way
Telford, PA 18969
Email: info@maxmachining.com
Phone: 215-608-4595
SUPPLEMENT C
CUSTOMER CREDIT APPLICATION ACKNOWLEDGEMENT
Recommended language for customer credit applications:
The undersigned certifies that all information provided in this credit application is true, complete, and accurate and authorizes Max Machining LLC to verify credit references, banking information, trade references, payment history, and business information. Customer agrees that any credit extended by Max Machining LLC is discretionary and may be modified, suspended, reduced, or revoked at any time. Customer agrees to pay all invoices according to the payment terms granted by Max Machining LLC. Customer further agrees that delinquent balances may accrue finance charges at 1.5% per month, 18% per annum, or the maximum amount permitted by law, whichever is lower. Customer agrees to pay all collection costs, attorney fees, court costs, and related expenses incurred by Max Machining LLC in collecting unpaid amounts or enforcing its rights. Customer agrees that all purchases, orders, quotations, shipments, and services are governed by Max Machining LLC’s Master Terms and Conditions of Sale, Service, Website Use, and Online Orders.
Authorized Signature: _______________________________
Printed Name: _____________________________________
Title: ____________________________________________
Company: _________________________________________
Date: _____________________________________________